What devices does Moov support?

Currently supported iOS devices:

  • iPhone 4S, 5, 5S, 5C, 6, 6 Plus

  • iPod Touch (5th gen or newer)

  • iPad 3, 4

  • iPad Air, Air 2

  • iPad Mini (All generations)


Moov supports most Android devices which have:

  • Android 4.4+ (for the new all-in-one Moov app)
  • Bluetooth 4.0 with BLE


Moov uses Bluetooth Low Energy (BLE) to sync with your Android device. Bluetooth Low Energy is also referred to as “Bluetooth LE”, “BLE”, “Bluetooth Smart”, or “Bluetooth Smart Ready”. Consult the manufacturer’s spec sheet for your device to see if BLE is supported. Bluetooth Low Energy comes with some, but not all devices equipped with Bluetooth 4.0. If your phone doesn't have Bluetooth 4.0, it does not support Bluetooth Low Energy.


DEVICES WITH KNOWN ISSUES

We are continually testing new devices for compatibility, and there is always a chance you have a handset that works that we haven't tested yet.


An issue we are seeing for some Android users is that they can use BLE and do the workout, however, when they try to sync and generate an activity report, the app says that not enough data is generated to make a report. This stems from data not being transferred from older Android phones that have not added increased capability for BLE that newer phones now have.


The devices that we currently know of that has this BLE issue:

  • HTC DNA

  • HTC EVO 3G

  • Galaxy Note 2

  • Galaxy S3 (including International version)

  • Motorola XT918

  • Huawei g750-t20

  • Huawei Ascend Mate 7

  • Wiko Rainbow

  • Asus ZenFone 5 with Android 4 (please upgrade phone to Android 5 or above)

  • Xiaomi Mi4

  • LG G2

  • Motorola Moto G

  • Droid Turbo


After further investigation with Zenfone devices and Moov, we found that due to a chip used in Zenfone devices, Moov is not able to provide updates for the Moov app. However, we want you to still be able to use Moov and have prepared an APK file of version 1054 of the app that does work with Zenfone.

Please download here: https://www.dropbox.com/s/3bm3p2ewszomflw/app-prod-release.apk?dl=0

Windows devices are in consideration for being developed in the future.


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